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About UsWith one factory and two sales companies headquartered in Shanghai specialized in refrigeration and thermal equipment for food industry, pharmaceutical industry and laboratories. And over15 manufacuring and marketing years of experience in this field, Senova have R&D team, international sales team and after-sales team dedicated to providing our globle customers with not only quality products, but also satisfactory service.
Our Team:
Sales Dept.
Technical Dept.
Marketing Dept.
Warehouse Dept.
Purchase Dept.
Customer Service Center
Main Products:
1kg-2000Kg/batch freeze dryers including:
Food Freeze Dryer
Laboratory Freeze Dryer
Pharmaceutical Freeze Dryer
Why choose us?
40+ models offered
Factory direct supply
Reliable quality
Low price
OME/ODM available
Fast delivery
12 Months + 2 extra months for warranty
One package of product training course for new users
Multi-language in control system available
Engineer direct technical online support
Quick response for trouble shooting
We are selling our products in over 50 countries in North America, Labin America, South America, Oceania, Asia, Europe and Africa.
Contact us for more details.
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Q: What is your product range?
A Our product range includes refrigerated or non-refrigerated big capacity floor standing centrifuge and benchtop centrifuges with high or low speed.
Q: What is your lead time?
A We keep stock of finished products and semi-finished products in stock to ensure fast delivery within 2 weeks (except for bulk order).
Q: How can you ensure safety of the products during shipment?
A Our standard package is pywood case with pallet underneath and foam filled inside the pacakge which can protect the goods during shipment.
Q: How about product quality?
A We have been selling our centrifuges on about 50 countries in the past 10 years with very limited complaint rate less than 1%.
Q: How can you ensure after-sales service?
A We provide 18-months warranty and lifetime maintenance. We offer online and video technical customer service in English.
Q: How can we get spare parts for warranty? How Long can we get parts for warranty?
A We offer free spare parts and cover international air courier freight at our cost. You can receive parts in 1-2 weeks.
Q: Are you a factory or trading company?
A We are a factory with our digital processing center and an international sales team.
Q: Where is your company location? How can we visit there?
A Our factory is in Shanghai, the most booming city in China, 20Km away from Shanghai Pudong International Airport. Welcome to visit us!
Q: What certification do you have?
A ISO 9001 and CE certificate.